In all sectors digital business gains importance. Traditional production and services are complemented or replaced by digital business. Examples include the ancillary services of KLM Royal Dutch Airline, who offer after booking a flight also digital services such as seat reservation, hotel accomodation and car rental, and the new online sales channels in the financial sector which replace bank offices and intermediates. In many organisations, this transformation is carried out by Agile product teams, responsible for both the process and the result as well as for the required software/app development. How do you provide a good Start Architecture so that those teams can quickly produce results that contribute positively to the Customer Experience? How do you document the new products and processes in such way that you can easily perform impact analyses of new changes? And what regulation does the digitale business need to adhere to (eg. GDPR), and how can you prove that efficiently? And finally: how can you train employees efficiently so that they are motivated to implement the changes?
Blue Lanes delivers consulting, project management and training, but Blue Lanes also delivers products, convinced that customers are best served by a combination of profound knowledge and efficient tools. Energizing the stakeholders (employees and product/process owners) is both a starting point as well as result.
Blue Lanes is Service Partner of Software AG, the current vendor of the ARIS platform for Business Process Management, and Consulting Partner of the Dutch ARIS User Group. Blue Lanes is also the preferred solution partner for the Netherlands and Belgium of IMC AG (Saarbrücken). IMC is the leading European vendor of e-Learning solutions.
Specialisation of Blue Lanes is in Business Process Management with ARIS and in e-Learning solutions. Risk & Compliance is an important attention area of Blue Lanes, because it often requires modeling of processes, data, risks and controls, and e-Learning is requires to inform the employee about the regulation.
The customers of Blue Lanes include AirFrance-KLM Royal Dutch Airlines, LeasePlan and RoyalHaskoningDHV.